Frequently asked Questions

Within Germany: from 3.33€(Free shipping for orders over 39 €)To Finland and Sweden: from 13,99€+ 4.49€ doorstep surchargeTo Austria, Belgium, Bulgaria, Denmark, Estonia, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City and Cyprus: from 13.70€

Returns of opened or already received products are unfortunately not possible.Cancellation is only possible if acceptance of the package is refused.

You can pay with the following payment options:Apple PayGoogle PayPaypalKlarnacredit cardVISA credit cardMastercard credit cardAmerican Express

Within Germany : 1-3 working daysTo Austria, Belgium, Bulgaria, Denmark, Estonia, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Czech Republic Hungary, Vatican City and Cyprus: up to 7 working daysImportant: Saturdays, Sundays and public holidays are not included here

You can enter discount codes either directly in your shopping cart or later at checkout.Gift cards only work at the checkout, at the very end of the ordering process.

Each gift voucher is valid for 2 years from the date of purchase unless otherwise stated.

We currently deliver to many European countries:Germany : from 3.33 € (free shipping for orders over 39 €)Finland & Sweden: from 13.99 € plus 4.49 € door-to-door surchargeOther EU countries: from €13.70 Belgium, Bulgaria, Denmark, Estonia, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Vatican City and Cyprus.If your country is not listed, please contact us at support@halalys.de – we will check whether shipping is possible.